Terms
Last updated 12 November 2026. Plain English, kept short.
Who we are
cvpocket.co.uk is run by J. Chisholm, a sole trader trading as Neatsums. Email: hello@neatsums.co.uk.
Complaints: email hello@neatsums.co.uk. We'll reply within 5 working days.
What the service does
It reads the CV you upload (and a job advert, if you add one), asks you a few questions, and uses AI to write a new version of your CV from what's in your old CV and your answers. The AI is told not to add anything else, but it can make mistakes. Plain code then checks every job, date and number in the new CV against what you gave us, and flags anything it can't find. You can edit the new CV on the page for free. Paying unlocks the PDF and Word downloads.
It isn't careers, recruitment or legal advice. AI drafts the wording: check every line before you send your CV to anyone. You're responsible for checking what it produces before you rely on it or send it to anyone.
Prices and credits
Your first finished CV each day is free (one per internet connection a day, subject to a daily limit for the whole site), and you can edit it on the page for free. Downloading it as a PDF and a Word file costs £2.49, paid once, with no account or subscription. If you've already had today's free CV, you can pay £2.49 first to make and download another. Each payment buys one CV download. It's linked to a random key kept in your browser, and it's used when that CV's download is unlocked. If you pay and your download isn't unlocked, email us with your receipt and we'll unlock it or refund you.
Your right to cancel, and refunds
You normally have 14 days to cancel an online purchase. Your download is available as soon as you pay, so at checkout you ask for it straight away and acknowledge that this ends your 14-day right to cancel. Your receipt confirms this.
If you paid before making your CV and haven't used that payment yet, you can still cancel within 14 days for a full refund: just email us.
We go further than the law: if the CV you paid for is unusable, email us and we'll refund the £2.49.
Our responsibility
AI writes the wording, and AI can make mistakes. Plain code checks every job, date and number against your old CV and your answers and flags what it can't find, but it can't catch everything. Check every line before you send your CV to anyone: what it says about you is your responsibility.
If the service isn't as described, you can ask us to put it right or for a refund.
We're responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We're not responsible for loss that wasn't foreseeable when you used the service.
We don't exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for your rights under the Consumer Rights Act 2015 to services and digital content that are as described, of satisfactory quality and provided with reasonable care and skill.
Changes and availability
This is an early service. We may change it, or these terms, and will say so on this page. We try to keep it running but can't promise it will always be available.
Law
These terms are governed by the law of England and Wales.